Shipping policy and return
Fees and policies for shipping outside the EU
For deliveries outside the EU, taxes, customs duties or other fees may be charged by the respective destination country. These are to be borne by you as the buyer. Please contact your local customs office for information about your country's policies.
Items excluded from returns
Underwear, swimwear, items from special offers and goods that show signs of wear cannot be exchanged.
Our shipping partner is DHL and we currently ship via DHL Standard shipping.
Overview of shipping costs and shipping zones
| country | Zone | Shipping costs (€) | Free shipping from (€) |
| Germany | Germany | 4.90 | 70 |
| Austria | 1 | 12.90 | 130 |
| Belgium | 1 | 12.90 | 130 |
| Bulgaria | 1 | 12.90 | 130 |
| Croatia | 1 | 12.90 | 130 |
| Czech Republic | 1 | 12.90 | 130 |
| Denmark | 1 | 12.90 | 130 |
| Estonia | 1 | 12.90 | 130 |
| Finland | 1 | 12.90 | 130 |
| France | 1 | 12.90 | 130 |
| Greece | 1 | 12.90 | 130 |
| Hungary | 1 | 12.90 | 130 |
| Latvia | 1 | 12.90 | 130 |
| Lithuania | 1 | 12.90 | 130 |
| Luxembourg | 1 | 12.90 | 130 |
| Netherlands | 1 | 12.90 | 130 |
| Poland | 1 | 12.90 | 130 |
| Slovakia | 1 | 12.90 | 130 |
| Slovenia | 1 | 12.90 | 130 |
| Sweden | 1 | 12.90 | 130 |
| Cyprus | 1 | 12.90 | 130 |
| Ireland | 1 | 12.90 | 130 |
| Italy | 1 | 12.90 | 130 |
| Portugal | 1 | 12.90 | 130 |
| Romania | 1 | 12.90 | 130 |
| United Kingdom | 1 | 12.90 | 130 |
| Spain | 1 | 12.90 | 130 |
| Albania | 2 | 15.90 | 150 |
| Belarus | 2 | 15.90 | 150 |
| Bosnia and Herzegovina | 2 | 15.90 | 150 |
| Faroe Islands | 2 | 15.90 | 150 |
| Iceland | 2 | 15.90 | 150 |
| Liechtenstein | 2 | 15.90 | 150 |
| Republic of Moldova | 2 | 15.90 | 150 |
| Montenegro | 2 | 15.90 | 150 |
| North Macedonia | 2 | 15.90 | 150 |
| Norway | 2 | 15.90 | 150 |
| Serbia | 2 | 15.90 | 150 |
| Switzerland | 2 | 15.90 | 150 |
| Ukraine | 2 | 15.90 | 150 |
| Andorra | 2 | 15.90 | 150 |
| Greenland | 2 | 15.90 | 150 |
| Kosovo | 2 | 15.90 | 150 |
| Isle of Man | 2 | 15.90 | 150 |
| Vatican City | 2 | 15.90 | 150 |
| Malta | 2 | 15.90 | 150 |
| Monaco | 2 | 15.90 | 150 |
| Israel | 3 | 24.90 | 200 |
| Libya | 3 | 24.90 | 200 |
| Morocco | 3 | 24.90 | 200 |
| Tunisia | 3 | 24.90 | 200 |
| Western Sahara | 3 | 24.90 | 200 |
| Lebanon | 3 | 24.90 | 200 |
| Georgia | 3 | 24.90 | 200 |
| Türkiye | 3 | 24.90 | 200 |
| Egypt | 3 | 24.90 | 200 |
| Russia | 3 | 24.90 | 200 |
| Algeria | 3 | 24.90 | 200 |
| Gibraltar | 3 | 24.90 | 200 |
| Canada | 4 | 28.90 | 250 |
| Japan | 4 | 28.90 | 250 |
| Malaysia | 4 | 28.90 | 250 |
| Singapore | 4 | 28.90 | 250 |
| United Arab Emirates | 4 | 28.90 | 250 |
| United States (59 of 62 states) | 4 | 28.90 | 250 |
| Afghanistan | 4 | 28.90 | 250 |
| Azerbaijan | 4 | 28.90 | 250 |
| Bahrain | 4 | 28.90 | 250 |
| Bangladesh | 4 | 28.90 | 250 |
| Bhutan | 4 | 28.90 | 250 |
| Brunei Darussalam | 4 | 28.90 | 250 |
| China | 4 | 28.90 | 250 |
| India | 4 | 28.90 | 250 |
| Indonesia | 4 | 28.90 | 250 |
| Iraq | 4 | 28.90 | 250 |
| Yemen | 4 | 28.90 | 250 |
| Jordan | 4 | 28.90 | 250 |
| Cambodia | 4 | 28.90 | 250 |
| Kazakhstan | 4 | 28.90 | 250 |
| Qatar | 4 | 28.90 | 250 |
| Kyrgyzstan | 4 | 28.90 | 250 |
| Kuwait | 4 | 28.90 | 250 |
| Laos | 4 | 28.90 | 250 |
| Maldives | 4 | 28.90 | 250 |
| Mongolia | 4 | 28.90 | 250 |
| Myanmar | 4 | 28.90 | 250 |
| Nepal | 4 | 28.90 | 250 |
| Oman | 4 | 28.90 | 250 |
| Pakistan | 4 | 28.90 | 250 |
| Philippines | 4 | 28.90 | 250 |
| Saudi Arabia | 4 | 28.90 | 250 |
| Sri Lanka | 4 | 28.90 | 250 |
| Tajikistan | 4 | 28.90 | 250 |
| Taiwan | 4 | 28.90 | 250 |
| Thailand | 4 | 28.90 | 250 |
| Turkmenistan | 4 | 28.90 | 250 |
| Uzbekistan | 4 | 28.90 | 250 |
| Vietnam | 4 | 28.90 | 250 |
| Armenia | 4 | 28.90 | 250 |
| American overseas islands | 4 | 28.90 | 250 |
| Papua New Guinea | 4 | 28.90 | 250 |
| Mexico | 4 | 28.90 | 250 |
| South Korea | 4 | 28.90 | 250 |
| Australia | 5 | 31.90 | 300 |
| Mayotte | 5 | 31.90 | 300 |
| New Zealand | 5 | 31.90 | 300 |
| Equatorial Guinea | 5 | 31.90 | 300 |
| Ethiopia | 5 | 31.90 | 300 |
| Angola | 5 | 31.90 | 300 |
| Benin | 5 | 31.90 | 300 |
| Botswana | 5 | 31.90 | 300 |
| Burkina Faso | 5 | 31.90 | 300 |
| Burundi | 5 | 31.90 | 300 |
| Djibouti | 5 | 31.90 | 300 |
| Eritrea | 5 | 31.90 | 300 |
| Eswatini | 5 | 31.90 | 300 |
| French southern territories | 5 | 31.90 | 300 |
| Gabon | 5 | 31.90 | 300 |
| Gambia | 5 | 31.90 | 300 |
| Ghana | 5 | 31.90 | 300 |
| Guinea | 5 | 31.90 | 300 |
| Guinea Bissau | 5 | 31.90 | 300 |
| Cameroon | 5 | 31.90 | 300 |
| Kenya | 5 | 31.90 | 300 |
| Comoros | 5 | 31.90 | 300 |
| Congo-Brazzaville | 5 | 31.90 | 300 |
| Congo-Kinshasa | 5 | 31.90 | 300 |
| Lesotho | 5 | 31.90 | 300 |
| Liberia | 5 | 31.90 | 300 |
| Madagascar | 5 | 31.90 | 300 |
| Malawi | 5 | 31.90 | 300 |
| Mali | 5 | 31.90 | 300 |
| Mauritania | 5 | 31.90 | 300 |
| Mauritius | 5 | 31.90 | 300 |
| Mozambique | 5 | 31.90 | 300 |
| Namibia | 5 | 31.90 | 300 |
| Niger | 5 | 31.90 | 300 |
| Nigeria | 5 | 31.90 | 300 |
| Rwanda | 5 | 31.90 | 300 |
| Zambia | 5 | 31.90 | 300 |
| Senegal | 5 | 31.90 | 300 |
| Seychelles | 5 | 31.90 | 300 |
| Sierra Leone | 5 | 31.90 | 300 |
| Somalia | 5 | 31.90 | 300 |
| Saint Helena | 5 | 31.90 | 300 |
| Sudan | 5 | 31.90 | 300 |
| South Africa | 5 | 31.90 | 300 |
| Tanzania | 5 | 31.90 | 300 |
| Togo | 5 | 31.90 | 300 |
| Chad | 5 | 31.90 | 300 |
| Uganda | 5 | 31.90 | 300 |
| Central African Republic | 5 | 31.90 | 300 |
| British Indian Ocean Territory | 5 | 31.90 | 300 |
| Guadeloupe | 5 | 31.90 | 300 |
| Anguilla | 5 | 31.90 | 300 |
| Antigua and Barbuda | 5 | 31.90 | 300 |
| Aruba | 5 | 31.90 | 300 |
| Bahamas | 5 | 31.90 | 300 |
| Barbados | 5 | 31.90 | 300 |
| Belize | 5 | 31.90 | 300 |
| Bermuda | 5 | 31.90 | 300 |
| British Virgin Islands | 5 | 31.90 | 300 |
| Costa Rica | 5 | 31.90 | 300 |
| Dominica | 5 | 31.90 | 300 |
| Dominican Republic | 5 | 31.90 | 300 |
| El Salvador | 5 | 31.90 | 300 |
| Grenada | 5 | 31.90 | 300 |
| Guatemala | 5 | 31.90 | 300 |
| Haiti | 5 | 31.90 | 300 |
| Honduras | 5 | 31.90 | 300 |
| Jamaica | 5 | 31.90 | 300 |
| Cayman Islands | 5 | 31.90 | 300 |
| Martinique | 5 | 31.90 | 300 |
| Montserrat | 5 | 31.90 | 300 |
| Nicaragua | 5 | 31.90 | 300 |
| Panama | 5 | 31.90 | 300 |
| Saint Kitts and Nevis | 5 | 31.90 | 300 |
| Saint Lucia | 5 | 31.90 | 300 |
| Saint Pierre and Miquelon | 5 | 31.90 | 300 |
| Saint Vincent and the Grenadines | 5 | 31.90 | 300 |
| Trinidad and Tobago | 5 | 31.90 | 300 |
| Turks and Caicos Islands | 5 | 31.90 | 300 |
| Argentina | 5 | 31.90 | 300 |
| Bolivia | 5 | 31.90 | 300 |
| Brazil | 5 | 31.90 | 300 |
| Chile | 5 | 31.90 | 300 |
| Falkland Islands | 5 | 31.90 | 300 |
| French Guiana | 5 | 31.90 | 300 |
| Guyana | 5 | 31.90 | 300 |
| Caribbean Netherlands | 5 | 31.90 | 300 |
| Colombia | 5 | 31.90 | 300 |
| Paraguay | 5 | 31.90 | 300 |
| Peru | 5 | 31.90 | 300 |
| Suriname | 5 | 31.90 | 300 |
| Uruguay | 5 | 31.90 | 300 |
| Venezuela | 5 | 31.90 | 300 |
| Fiji | 5 | 31.90 | 300 |
| French Polynesia | 5 | 31.90 | 300 |
| Kiribati | 5 | 31.90 | 300 |
| Nauru | 5 | 31.90 | 300 |
| New Caledonia | 5 | 31.90 | 300 |
| Pitcairn Islands | 5 | 31.90 | 300 |
| Solomon Islands | 5 | 31.90 | 300 |
| Samoa | 5 | 31.90 | 300 |
| Tonga | 5 | 31.90 | 300 |
| Tuvalu | 5 | 31.90 | 300 |
| Vanuatu | 5 | 31.90 | 300 |
| Wallis and Futuna | 5 | 31.90 | 300 |
| Cabo Verde | 5 | 31.90 | 300 |
| Curacao | 5 | 31.90 | 300 |
| Cook Islands | 5 | 31.90 | 300 |
| Åland Islands | 5 | 31.90 | 300 |
| Hong Kong Special Administrative Region | 5 | 31.90 | 300 |
| Ascension | 5 | 31.90 | 300 |
| Côte d'Ivoire | 5 | 31.90 | 300 |
| Sao Tome and Principe | 5 | 31.90 | 300 |
| Zimbabwe | 5 | 31.90 | 300 |
| South Sudan | 5 | 31.90 | 300 |
| Tristan da Cunha | 5 | 31.90 | 300 |
| Cocos Islands | 5 | 31.90 | 300 |
| Palestinian Autonomous Territories | 5 | 31.90 | 300 |
| Macau Special Administrative Region | 5 | 31.90 | 300 |
| Christmas Island | 5 | 31.90 | 300 |
| guernsey | 5 | 31.90 | 300 |
| jersey | 5 | 31.90 | 300 |
| Reunion | 5 | 31.90 | 300 |
| San Marino | 5 | 31.90 | 300 |
| Spitsbergen and Jan Mayen | 5 | 31.90 | 300 |
| Sint Maarten | 5 | 31.90 | 300 |
| St. Barthelemy | 5 | 31.90 | 300 |
| St. Martin | 5 | 31.90 | 300 |
| Ecuador | 5 | 31.90 | 300 |
| South Georgia and the South Sandwich Islands | 5 | 31.90 | 300 |
| Niue | 5 | 31.90 | 300 |
| Norfolk Island | 5 | 31.90 | 300 |
| Timor-Leste | 5 | 31.90 | 300 |
| Tokelau | 5 | 31.90 | 300 |
| United States (3 of 62 states) | 5 | 31.90 | 300 |